Complimentary Delivery
Worldwide delivery. Every delivery is insured. We deliver to every destination except countries affected by conflict and those our insured carriers cannot reach.
Calliste prides itself on offering free worldwide shipping on all orders, except if provided otherwise. Please read on to understand our processes.
Delivery Dates
These will vary depending on the availability of the goods and where the watch is being delivered to. We will contact you with an estimated delivery date provided to us by the delivery/shipping company. We cannot guarantee an exact delivery date as events happen outside of our control.
Shipments in the UK
Free shipping via Royal Mail Special Delivery, with next-day delivery before 1 pm. Upon request, deliveries can be made before 9 am. For the UK Islands, shipping may take 2 to 3 days.
Deliveries are made Monday to Friday, and sometimes on Saturdays at Royal Mail’s discretion. No deliveries on Sundays or Bank holidays.
For higher value items, we may use alternative delivery companies such as Malca Amit.
International Shipments
All deliveries outside the UK are made either with FedEx or Malca Amit.
We cannot deliver the goods to the following countries: Afghanistan; Angola; Cuba; Ethiopia; Iran; Iraq; Lebanon; Liberia; Libya; Myanmar/Burma; Nicaragua; Nigeria; North Korea; Rwanda; Sierra Leone; Somalia; Sudan; Syria; Uganda; Zimbabwe; and countries comprised by the former territories of USSR. This list is not exhaustive. Please check with Calliste.
Shipment Details
We will confirm your shipment by email along with tracking numbers and the link to the carrier’s tracking tool.
We will arrange for insured delivery of the product/s while in transit to the address that you provided to us, except if agreed otherwise.
The carrier will require a signature of proof of delivery from an adult aged 18 and over. If no-one is available when the carrier attempts delivery, the carrier will leave a calling card for you to re-arrange delivery at a more convenient time.
Title in the product/s shall remain with us until we have received cleared payment. The risk in the item is passed over when the goods are successfully delivered. The product/s will therefore no longer be insured by Calliste.
Customs and Importation Laws
When ordering products from us for delivery outside of the UK and the EU, you are the importer of record and must comply with the regulations of the country in which you are receiving the goods. Any additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges. Note that cross-border deliveries are subject to opening and inspection by customs authorities.
Watches with special luxury components, such as calf, crocodile or alligator straps may fall to rare species’ local importation laws. Please check if such items may be imported into the country.